Privacy Policy

Effective Date: July 2, 2026

Sonoran AI LLC ("Sonoran AI," "we," "us," or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit buildwithsonoran.com or engage with our AI chat and voice automation services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and business name provided through inquiry forms or our chat widget.
Conversation Data: Messages and responses submitted through our AI chat widget or voice agent system.
Usage Data: Browser type, IP address, pages visited, and time spent on site, collected automatically via cookies and analytics tools.
Business Information: Details about your company, project scope, and service interests that you voluntarily share.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested services
Follow up on leads submitted through our chat widget or contact forms
Schedule consultations and deliver automated communications
Improve our website, services, and AI systems
Comply with legal obligations

3. SMS and Text Message Communications

By submitting your phone number through our website chat widget or contact forms, you consent to receive SMS text messages from Sonoran AI LLC related to your inquiry, including appointment confirmations, follow-up messages, and service updates.

Message frequency varies based on your inquiry and engagement.
Message and data rates may apply.
Reply STOP at any time to unsubscribe from SMS messages.
Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of service delivery (such as scheduling or customer service) is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Third-party platforms (e.g., GoHighLevel, Twilio, Vapi) that help us deliver our services, under confidentiality agreements.
Legal Requirements: When required by law or to protect our rights.

5. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic and improve user experience. You may disable cookies in your browser settings, though some site features may not function properly.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, contact us at the address below.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Sonoran AI LLC
Chandler, Arizona
Email: steves@buildwithsonoran.com